YL

Yvonne L.

Employee Communications and Engagement Consultant at Workvivo

Yvonne L. has worked in a variety of roles since 2007. In 2007, they were an Instructor and Course Coordinator for the Centre for Talented Youth, Ireland. Yvonne then worked as an Event Management Intern for Brand Events in 2009 and as a PMO/Change Programme Coordinator for AA Ireland in the same year. In 2012, Yvonne L. completed their Msc in Work and Organisational Psychology from the University of Limerick. From 2013-2015, they were an Independent Freelance Consulting. In 2014, they worked as a Change and Project Management for Global Supply Chain at DePuy Synthes Companies. From 2015-2018, they were an Organisational Psychology Consultant at cut-e an Aon company. From 2018-2021, Yvonne L. worked as an Early Careers Officer/HR Business Partner to the Musgrave Graduate Programme and a Customer Experience Manager at Workvivo. Currently, they are a Senior Customer Experience Manager - Expert Services at Workvivo.

Yvonne L. has a broad range of educational experience. Yvonne obtained a Bachelor of Arts (B.A.), Applied Psychology from University College Cork in 2008, and then went on to earn a Master of Science (MSc) in Work and Organisational Psychology from the University of Limerick in 2013. Yvonne also completed a Postgraduate Diploma in Event Management from Fitzwilliam Institute in 2009. In 2020, Yvonne L. attended University College Cork to take courses in Leadership and Conflict Resolution and Introduction to Personal and Professional Coaching Skills. In addition to their formal education, Yvonne L. has obtained several certifications, including Crisis Communication for HR, Become an HR Business Partner, People Analytics, Psychometric Test User: Occupational, Ability, Psychometric Test User: Occupational, Personality, Certificate Business Management (FETAC Level 6), LEAN Six Sigma Yellow-Belt Certificate, and Certificate in Counselling Skills.

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Timeline

  • Employee Communications and Engagement Consultant

    January 1, 2023 - present

  • Senior Customer Experience Manager - Expert Services

    January, 2022

  • Customer Experience Manager

    January, 2021