Rich Yannelli

Rich serves Worldgate’s K 12 school district clients as a Program Manager directly overseeing and supporting staff as well as interfacing with the clients to make sure they are receiving high-quality service. He directly manages staff on a day-to-day basis, ensuring they follow company protocols, are compliant with customer policies, support their professional development, and address performance issues if they arise.

His extensive K-12 experience makes him invaluable in this role. Prior to joining Worldgate, Rich worked as Director of Operational Systems for the School District of Philadelphia. He has deep experience with academic and operational-based systems such as SIS, Gradebook, Library Management, Transportation, Facilities, Food Services, and Student Records.

He started his career as a computer programmer and progressed into the management ranks. Even though he was in a management position throughout most of his career, he also served as a project manager, directly responsible for many system implementations and integrations with third-party systems. He led teams of functional and technical staff through implementations. He also led development activities ranging from requirement gathering, system and UI design, data integration, testing, documentation, and end-user training as well as building custom web-based applications. He is always focused on helping customers utilize technology to improve their operational workflow, increase efficiencies and move the organization forward.

Rich holds a BS in computer science/business administration from Kutztown State College and has completed professional training courses in Leadership, Management, Personal Growth, and Project Management practices.