Friedah Karamoko is a seasoned professional in customer relations and sales within the travel industry, currently serving as a Pre-Departure BtoB Customer Relations Consultant at Worldia since April 2022. Previously, Friedah held the position of Chargée de relation clients Grands publics at UCPA and worked as a Sales Consultant at EF Education First, where responsibilities included managing CRM processes, conducting client follow-ups, and coordinating events. Earlier experience includes roles at Groupe TRAVELFACTORY focused on optimizing client satisfaction and managing reservations, as well as serving as a receptionist at Honotel. Friedah holds an MBA in tourism and international business management from the Ecole Française d'Hôtellerie et de Tourisme and obtained a Baccalauréat in human resources and communication from lycée Edgar Quinet.
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