Clsswb Kristine Martelino

Kristine Martelino, CLSSWB, is a dedicated professional currently serving as a Medical Biller at The Hamill Group LLC since March 2024. Simultaneously, Kristine has been a Senior Quality Assurance Expert at WorldSource, Inc. since July 2021, where responsibilities include leading quality assurance initiatives and managing team performance. Prior roles at WorldSource include Customer Service Team Lead, where operational oversight and team coaching were key duties, as well as Quality Assurance Specialist, focusing on auditing and providing feedback to enhance agent performance. Kristine's experience also encompasses a Patient Financial Service Representative role, managing patient inquiries and billing processes. Earlier, Kristine contributed as an Author Services Representative at Author Solutions, LLC, assisting authors with book revisions. Kristine holds a Bachelor of Science in Social Work from Central Philippine University, earned in March 2011.