Jenn Carlin

Jenn Carlin currently serves as the Head of Customer Success at Worth AI since October 2024. Prior experience includes roles as Vice President of Client Strategy at Ostendio, where significant increases in contract value and revenue were achieved, alongside streamlining support processes and fostering a collaborative team culture. At Within3, Carlin directed customer success teams for pharmaceutical clients, managing substantial revenue and enhancing client retention through redesigned training programs. Previous positions also include Senior Director roles in customer success and event planning across various organizations, showcasing a robust background in client management, strategic growth, and operational optimization. Jenn Carlin holds a Bachelor of Science in Business Administration, specializing in Marketing and Management, from Kutztown University of Pennsylvania.