Ryan Jordan

Customer Support Specialist at Wovenmedia

Ryan Jordan has a diverse work experience spanning several companies and roles. Ryan started their career at Agility in 2013 as a Logistics Coordinator for Ocean Exports, where they managed a team and handled a large global account. Ryan then moved on to become an Ocean Export Supervisor for the Chemicals Team, overseeing daily operations and customer engagement. In 2018, they were promoted to the role of Ocean Export Manager for Chemicals, where they took on responsibilities such as sales, customer retention, and department P&L. During their time at Agility, Ryan developed strong leadership and management skills, successfully growing the department and increasing client relationships.

In 2021, Ryan joined Vector.ai as a Customer Success Account Manager, where they owned and managed customer relationships, ensuring they received value from products through onboarding, adoption, and engagement. Ryan also collaborated with the Sales and Product teams to drive upselling and cross-selling opportunities. Ryan's strengths in workflow development and implementing best practices led to improved efficiency and customer experience.

Most recently, Ryan joined Wovenmedia in 2023 as a Customer Support Specialist, where they are expected to provide support to customers.

Overall, Ryan's experience showcases their ability to build and maintain strong customer relationships, drive value, and improve operational efficiency.

Ryan Jordan earned their Bachelor's degree in Economics from Western Illinois University, where they attended from 2008 to 2013.

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