WOW24-7
Zhanna P. has accumulated diverse experience in customer support and sales roles since 2020. Currently serving as a Customer Support Representative at Wow24-7 since September 2021, Zhanna previously held the position of Customer Support Specialist at Webitel from April to July 2021. Additional experience includes a brief tenure as a Sales Manager at Ф-прінт in early 2021 and as a Call Center Support Specialist at Vodafone Ukraine in late 2020. Zhanna's career began at ARCE contact center as a Call Center Operator during the summer of 2020.
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WOW24-7
Wow24-7: Outsourcing, Call Centre, BPO Services Wow24-7 is an omni-channel outsourcing company headquartered in Kyiv, Ukraine, which is known as one of the best countries to outsource. Having 12+ years of experience, we specialize in delivering effective solutions to start-ups, small and medium-sized businesses, with the primary focus on providing customer care that amazes. Just for the last year, our company has increased the number of new agents in the shared team and hired about 50 experts to provide multilingual customer support around the clock worldwide. Also, the number of specialists in our staff steadily continues to increase. What we offer Each day, Wow24-7 makes it faster and easier for businesses to deliver sufficient support to their customers covering all aspects of front office outsourcing. Over the last few years, our company has developed multiple call centers from the ground up and helped various businesses grow by providing efficient front line support. Apart from customer-related services, Wow24-7 specializes in back office outsourcing taking control over the tasks like content moderation, data management, and virtual assistants. We make every effort to match the industry-specific needs of our clients. Successfully working in spheres of IT, Software Development, SaaS, E-commerce, Retail, Consumer Electronics, Entertainment, Tourism and Aviation, Wow24-7 always goes an extra mile exploring new fields. Every company is unique. Wow24-7 strongly believes that customer-oriented approach is a key to productive cooperation. Thus, our outsourcing team offers a wide range of services tailored to the business needs of the particular client. Here is what we provide: ● Inbound inquiries processing ● Customer acquisition, qualification & onboarding ● Data enrichment ● Lead generation ● Data entry ● Outbound calls/emails ● Feedback calls/emails ● Presales/upsales