Wow24-7: Outsourcing, Call Centre, BPO Services

Wow24-7 is an omni-channel outsourcing company headquartered in Kyiv, Ukraine, which is known as one of the best countries to outsource. Having 12+ years of experience, we specialize in delivering effective solutions to start-ups, small and medium-sized businesses, with the primary focus on providing customer care that amazes. 

Just for the last year, our company has increased the number of new agents in the shared team and hired about 50 experts to provide multilingual customer support around the clock worldwide. Also, the number of specialists in our staff steadily continues to increase. 

What we offer

Each day, Wow24-7 makes it faster and easier for businesses to deliver sufficient support to their customers covering all aspects of front office outsourcing. Over the last few years, our company has developed multiple call centers from the ground up and helped various businesses grow by providing efficient front line support. Apart from customer-related services, Wow24-7 specializes in back office outsourcing taking control over the tasks like content moderation, data management, and virtual assistants. 

We make every effort to match the industry-specific needs of our clients. Successfully working in spheres of IT, Software Development, SaaS, E-commerce, Retail, Consumer Electronics, Entertainment, Tourism and Aviation, Wow24-7 always goes an extra mile exploring new fields.

Every company is unique. Wow24-7 strongly believes that customer-oriented approach is a key to productive cooperation. Thus, our outsourcing team offers a wide range of services tailored to the business needs of the particular client. Here is what we provide:

●	Inbound inquiries processing
●	Customer acquisition, qualification & onboarding
●	Data enrichment
●	Lead generation
●	Data entry
●	Outbound calls/emails
●	Feedback calls/emails
●	Presales/upsales

Outsourcing

Call Center

WOW24-7

Maya Momotok

Denys Dubner

The Customer Support team at WOW24-7 handles all aspects of customer care, ensuring a seamless and positive experience for clients across various industries. This includes processing inbound inquiries, managing customer acquisition, qualification, and onboarding, as well as conducting outbound calls and emails for feedback, presales, and upsales. The team also focuses on data management tasks such as data enrichment and entry, supporting businesses in providing efficient front line and back office services around the clock.

Customer Support

About

Team members

Other teams at WOW24-7

Recruitment Team

Sales and Marketing Team