Jessica Wooding is an accomplished professional with extensive experience in customer experience management and creative services. Currently serving as the Global Customer Experience Lead at Wrike, a leading SaaS company, Jessica drives exceptional customer experiences worldwide by collaborating with cross-functional teams and leveraging customer insights. Previous roles at Wrike included Customer Experience Program Manager, where responsibilities encompassed managing a Voice of the Customer program and improving customer experience for over 2 million users. Prior to Wrike, Jessica held multiple positions at Chosen Foods, including Kaizen Manager and Creative Services Manager, focusing on continuous improvement and creative output. Earlier career experiences include roles in graphic arts management and project management in various organizations. Jessica holds a Bachelor of Science in Multimedia from San Diego State University and possesses a well-rounded skill set in design, branding, and project execution.
June, 2023 - present
May, 2021