Neil Sevilla

Neil Sevilla is a seasoned professional with extensive experience in customer support and technology solutions. Currently serving as a Bluetooth Helpdesk Specialist II at WSAudiology since May 2022, responsibilities include managing Help Desk Ticketing and guiding consumers through hearing aid connectivity issues. Prior to this role, Neil worked at Geek Squad from February 2016 to May 2022 as a Senior, where expertise in solving computer issues and staying updated on technology trends was demonstrated. Neil's career began at Best Buy, with roles as a Geek Squad Agent and Customer Service Specialist, focusing on PC repair and customer needs assessment. Neil's career in customer service began at Sports Authority, where leadership in footwear and customer assistance were key responsibilities. Neil holds a Bachelor of Business Administration from DeVry University, completed in May 2012.