Gemma W.

Gemma W. is an accomplished professional in customer success and media planning, currently serving as Director of Customer Success at Wunderkind since May 2019, following a progression from Senior Manager and Associate Director roles. Gemma has demonstrated leadership by overseeing strategic clients, coaching teams, and maintaining a 100% client renewal rate. Prior experience includes senior media planning roles at MediaCom, managing significant campaign budgets and mentoring teams, as well as earlier positions in campaign planning and customer service. Gemma holds a Bachelor of Science in Psychology from the University of Warwick and has engaged in various marketing initiatives, including serving as Vice President of the Warwick University Marketing Society.