Phoebe Goldie Mercado

Phoebe Goldie Mercado has held a number of positions in the customer service and sales industry since 2013. Phoebe Goldie began their career as a Customer Service Representative at SPi Global in 2013. In 2014, they moved to Acquire Asia Pacific as a Sales Representative. In 2016, they held three positions simultaneously, as a Customer Service Executive at Innovature Vietnam, an Onboarding Analyst at Pinnacle Group, Inc., and a Customer Service Team Lead at Wunderlabel. In each of these roles, they were responsible for assisting U.S. clients with new hire requests, consultant support, collection of new hire paperwork, execution of U.S. Federal I9 and E-Verify requirements, initiation/tracking of pre-employment drug/background screens, and ensuring due diligence was performed to comply with U.S. regulations.

Phoebe Goldie Mercado obtained a Bachelor's Degree in Mechanical Engineering from Batangas State University between 2008 and 2011. Phoebe Goldie then obtained a Bachelor's Degree in Hotel, Motel, and Restaurant Management from ABE International Business College between 2010 and 2013. In 2013, they obtained a National Certificate II for Front Desk from Tesda.