Regina Campos

Regina Campos has a diverse work experience spanning over several roles and companies. Regina started their career at MPG Global Services as a Sales Representative, where they conducted research on insurance packages and investment options to generate client recommendations. Regina also provided top-notch customer service to boost sales and satisfaction.

Regina then moved on to Stream Global Services, where they worked as a Technical Support Representative. In this role, they explained technical information to non-technical individuals, followed up with clients to ensure satisfaction, and educated prospects on the benefits of products and services.

After that, Regina joined Teleperformance as a Quality Analyst, where they supported the company in maintaining a quality-focused work environment. Regina mentored agents, delivered weekly reports, and demonstrated excellent escalation skills.

Later, they joined TELUS International Central America and held multiple roles. Firstly, as a Technical Support Representative - Google, they processed support requests, worked with Google Enterprise customers, and maintained an excellent attendance record. Later, they became an Operations Team Leader - Google, where they liaised with various teams to develop solutions, drove operational improvements, and resolved conflicts.

Currently, Regina is working at Momentum Telecom. Initially, they served as a Senior Project Manager and was responsible for handling project delivery escalations, implementing cross connects between data centers, and maintaining project timelines. Regina has recently transitioned to the role of Project Management Team Lead, where they lead a team and oversees project management.

Throughout their career, Regina has demonstrated strong project management skills, excellent customer service, and the ability to drive operational improvements.

Regina Campos completed their high school education and obtained a High School Diploma from Gar-Field High School in 2007. Regina has also earned additional certifications, including becoming a G Suite Certified Deployment Specialist from Google in February 2018, and obtaining a Lean Six Sigma Yellow Belt from TELUS International. The specific month and year of obtaining the Lean Six Sigma Yellow Belt certification are not provided.