Joe Deluca

Joe DeLuca currently serves as Senior Director of Voice Contact Center & Collaboration at Wyndham Hotels & Resorts, a role held since May 2018. Previously, Joe worked at Automatic Data Processing (ADP) from June 2000 to November 2017, where positions included Director of Voice Engineering and Technologies Consultant II, focusing on SIP connectivity, engineering, and architecture for extensive voice infrastructure supporting thousands of global users. Joe has a proven track record in consolidating operations for significant cost savings and leading technical teams in voice architecture and design. Prior experience also includes project management and telecommunications engineering roles at various organizations, alongside entrepreneurial efforts in construction. Joe's educational background consists of coursework in Liberal Arts, Library Science, and Criminal Justice from multiple institutions.