X-Lab
Angus Whitham started their work experience as a Chef De Partie at STG Travel in November 2013, where they quickly progressed to running services throughout the day. In April 2014, they worked as a Chef at PGL Travel, managing a small team of kitchen assistants and delivering three meals a day for over 200 people.
In February 2018, Angus joined Move Residential as a Property Manager, responsible for managing a portfolio of 600 properties in Liverpool. Their role included conducting checkout inspections, handling deposit disputes, managing maintenance, and ensuring high levels of customer service.
In July 2019, they were promoted to Senior Property Manager at Move Residential, where they trained and managed other property managers and handled formal complaints. Angus used this role to further enhance their conflict management skills and maintain a professional and efficient manner.
Angus then moved to X1 Property Management in September 2019, initially as an Account Manager, and later as a Senior Account Manager. Angus was the main point of contact for investors, managed apartments and tenants, and ensured the profitability and reputation of the X1 student portfolio in Greater Manchester.
As of May 2021, Angus is working at X-Lab Systems as a Customer Account Manager. Angus is part of a newly established Customer Success team and assists in building processes, guiding customers, and managing contractual and information governance concerns.
Throughout their work experience, Angus has developed strong communication, conflict management, organization, and customer service skills.
Angus Whitham completed their Bachelor's degree in Music from the University of Liverpool, starting in 2014 and finishing in 2017. Additionally, they obtained two certifications: Learning DSLR Filmmaking from LinkedIn in October 2022, and Social Media Marketing Strategy: TikTok and Instagram Reels from LinkedIn in August 2022.
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X-Lab
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X-Lab has been around since 2006 and was born out of the desire to solve one of the digitally-focussed challenges diagnostic organisations face when providing care to patients. This means creating unique solutions which enable diagnostic healthcare organisations to work together in the most efficient, safe, and cost effective ways possible. Our core product, Labgnostic, is a service which connects almost 200 diagnostic organisations (primarily pathology labs) together through exchange hubs across Europe and the US. Labgnostic - which has historically been marketed under NPEx (the National Pathology Exchange) in the UK - is the market leader in the UK and, was the data infrastructure for the UK’s national COVID-19 testing response which saw the service process more than 300 million COVID-19 results for UK citizens. While we’ve been operating in the UK for over 17 years, X-Lab has the appetite for growth, opportunities, and scalability of a start-up. As we continue to grow, we’re looking to expand through both the diversity of our product offering and with our geographic reach of our already multinational service to global markets, notably in the US and Australia. X-Lab’s new product, called LabReach, is in development in the UK. LabReach acts as an order communications portal to enable end users, from any organisation or location, to more easily order tests and receive results from any lab. Ultimately, our vision is to be the leader in connecting the world's diagnostic systems to improve healthcare for all.
Employees
51-200