Joshua Hamilton

Joshua Hamilton is an ITIL-certified professional with extensive experience in IT support and management. Currently serving as a Deskside Support Technician at XA Systems, LLC, since August 2021, Joshua provides on-site and remote assistance to the Substance Abuse and Mental Health Services Administration at the U.S. Department of Health and Human Services. In addition, Joshua holds the role of Chief Executive Officer at J Martin Solutions, LLC, and serves as the Director of Media at Emmanuel Baptist Church. Previous positions include Service Desk Operations Manager and technician at Wymond Associates and service roles at iQuasar, LLC, and the United States Patent and Trademark Office. Educational credentials include a Bachelor of Science in Computer Networks and Cybersecurity from the University of Maryland Global Campus and additional qualifications in Information Technology and Help Desk Professional training.