Irina García

Irina García began their career in 2007 as a Front Desk Executive for NH Hoteles. Irina then moved to ILUNION Hotels in 2008, where they continued to work as a Front Desk Executive. In 2009, Irina García was a Front Desk Executive for AC Barcelona Forum by Marriot. In 2010, they worked as an Account Manager and Corporate Events Planner for Grupo Hotusa. From 2011 to 2013, Irina García was an Events Team Manager for Grup SERHS. In 2013, they began working for Booking.com as a Senior Business Development Manager | Team Lead Support and Team Leader. In 2021, they were promoted to Customer Service Team Lead at Booking.com and also began working as a Customer Care Team Lead at H&M. Finally, in 2022, Irina García was officially promoted to Head of Operations at Xolo, where they lead, coaches and manages a team of Sales, Customer Success and Tax & Accounting for Spain.

Irina García completed a Diplomada in Turismo - Administración Hotelera from the Universidad de Las Palmas de Gran Canaria in 2012. From 2005 to 2007, they obtained a B1 in German from the Escuela Oficial de Idiomas de Las Palmas de Gran Canaria. Irina also has several certifications, including Gestión de equipos y talento from Turismo de Islas Canarias (2021), Preparación de un producto o servicio para tener éxito en el mercado from Turismo de Islas Canarias (2021), Consigue que los clientes te encuenten online from Google Actívate (2021), Digitaliza paso a paso tu negocio from Google Actívate (2021), Protocolos de Destino Seguro en Hoteles y Alojamientos Turísticos from Turismo de Islas Canarias (2021), C1 Advanced English Certificate from EF Standard English Test (EF SET) (2021), Liderazgo efectivo e influyente from Turismo de Islas Canarias (2021), Office 365 – Introducción a las herramientas from Turismo de Islas Canarias (2021), El proceso de Revenue Management from Ostelea, Tourism Management School (2021), Aprende a dar feedback from Turismo de Islas Canarias (2021), Excel profesional: Fórmulas y funciones from Turismo de Islas Canarias (2021), Gestión de conflictos from Turismo de Islas Canarias (2021), Gestión del estrés from Turismo de Islas Canarias (2021), Commercial Conversations from Booking.com (2020), Inglés from Randstad España (2015), Account Management DNA from Booking.com (2014), Public Speaking from Booking.com (2014), Sales for Successful Partnership from Booking.com (2014), Primeros auxilios para mascotas from Cruz Roja Española (2013), and Implantación LOPD para Hoteles from AC Hotels by Marriott (2009).