Caitlin Helgesen

Caitlin Helgesen is a seasoned professional in product operations with extensive experience leading cross-functional teams and driving efficiency across multiple product lines. Currently serving as Senior Product Operations Manager at Xplor Technologies, Caitlin implements operational frameworks that have resulted in substantial increases in NPS and commitments hit. Prior to this role, Caitlin initiated the product operations function at Autonomic, achieving a 30% increase in completed initiatives. The career also includes positions as a Graduate Student Instructor at the University of Michigan, Product Manager Intern at IBM, Product Marketing Manager at Inteva Products, and Marketing and Communications Specialist at Mitsubishi Electric Automotive America, Inc. Caitlin holds a Master of Science in Information with a focus in User Experience Research and Design, as well as a Bachelor of Arts in History, both from the University of Michigan.