Mohamed Alshaer

Mohamed Alshaer has extensive experience in customer service and relationship management, currently serving as a Customer Relationship Officer at Dubai Islamic Bank since August 2015, where responsibilities include addressing inquiries related to accounts and resolving customer issues. Prior to this role, Mohamed held the position of Senior Customer Service Officer at Xpress Money Services Ltd since January 2013, focusing on problem resolution and managing escalated inquiries. Further experience includes serving as a Customer Service Executive at UAEExchange LLC and Piraeus Bank Egypt, where responsibilities involved handling customer complaints and providing product information. Mohamed holds a Bachelor of Arts in Arabic Language and Literature and Eastern Languages from Alexandria University, completed in 2009.