Michael Wilson is a Senior Technical Support Specialist at Extreme Reach, with extensive experience in software deployment, including operating system patches and virus updates for over 1,400 remote servers. Wilson has demonstrated expertise in scripting and batch file creation to monitor software health and system stability. Prior to this role, Wilson worked as a junior administrator at Interland, focusing on incident management and ticket escalation during server outages. Earlier career experience includes a position as a Collections/Billing Representative at Avaya, managing accounts exceeding $5,000. Wilson completed coursework at the Georgia Institute of Technology from 2018 to 2019, and education was initiated at Lakenheath High School RAF.
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