Austin R.

Austin R. is an experienced professional in customer success management within SaaS companies, currently serving as an Enterprise Customer Success Manager at XSELL Technologies since December 2024. Prior roles include leading customer success initiatives at Rheaply, where Austin successfully onboarded clients, and at Cision, where Austin partnered closely with clients to optimize their use of the Cision Comms Cloud. Austin also has a strong background in sales and account management from positions at Yelp and Urban One, Inc. Austin's career began with marketing roles at Southern Illinois University Edwardsville and the Illinois State Treasurer's office, culminating in a Bachelor's degree in Marketing from the same university.