Aiman Ridzuan

Aiman Ridzuan has a diverse work experience in customer service and administrative roles. In 2017, Aiman started working at PICOMS International University College as a General Clerk, where they gained skills in marketing, sales, administration, and customer service. They were responsible for tasks such as preparing documentation, sales reporting, and engaging with customers.

In 2020, Aiman joined Concentrix as a Customer Support Executive, where they worked as a Customer Service Agent for Lazada's Project. They were trained in problem-solving skills and provided professional solutions to customer issues through chat support.

They then joined Shopee as a Customer Service Specialist in the same year, handling customer support via email. They also took on the role of a SWAT Team agent, where they handled high-risk cases and further developed their customer service skills.

In 2021, Aiman joined ByteDance as a Content Moderator, focusing on moderating online content. They held this role until 2023.

Most recently, Aiman started working at Xsolla in 2022 as a Player Support representative, although no end date is provided for this role.

Aiman Ridzuan attended the Vocational College of Kuala Selangor from 2014 to 2017, where they pursued a Diploma of Education with a specialization in Marketing.