Johanne Dale M.

Johanne Dale M. has extensive experience in operations management, customer service, and sales within the e-commerce sector. Currently serving as Associate Operations Manager at XtendOps since September 2019, Johanne has effectively planned and organized operations to ensure high-quality service delivery. Previous roles at XtendOps include Senior Team Lead and Team Lead, where responsibilities included overseeing daily operations, mentoring team members, and conducting business reviews. Additionally, Johanne has held part-time positions such as Customer Service Manager at Forever Home Suites and Virtual Assistant at Mazer Wholesale, alongside experience in lead generation and sales at various tech and service companies. Education includes a degree from Central Philippine University and certification from the Malaysian Institute of Non-Destructive Testing.