Shannon Forte

Shannon Forte is a seasoned professional with extensive experience in training and product enablement across various companies. Currently serving as a Product Enablement Specialist at XTIUM since December 2022, Shannon previously worked as a Corporate Training Specialist at Freedom Mortgage, where responsibilities included training new hires on systems and compliance. Earlier roles include Training Manager at Sallie Mae, focusing on technical training for contingency services, and Training Supervisor at Pioneer Credit Recovery, where ongoing training and performance improvement initiatives were key. Additional experience encompasses positions as a Payment Processor at Navient and as Direct Care Staff at Suburban Adult Services. Shannon holds a certification as an ACA International Professional Collection Specialist and a high school diploma from Pioneer High School.