Dipronil Mondal

Customer Experience & Ops Excellence Strategy Consulting @ Xto10x at xto10x

Dipronil Mondal has a diverse work experience spanning various industries. The most recent is their role as Customer Experience & Ops Excellence at Xto10X since February 2022. Prior to that, they worked at Flipkart, where they held the positions of Senior Manager - Customer Experience Strategy & Design from March 2021 to February 2022, and Manager - Customer Experience Strategy & Design from September 2019 to March 2021. Before Flipkart, Dipronil worked as a Manager at JLT Group from April 2016 to September 2019. Additionally, they gained experience through internships at JLT Group, Mswipe Technologies Pvt. Ltd., and Lal10.com. Their earliest work experience was as a Trainee at HP from December 2012 to February 2013, where they were involved in programming and executing server and client-side scripting using ASP.net technology, among other responsibilities.

Dipronil Mondal completed their education history as follows:

From 2014 to 2016, they attended the National Institute of Industrial Engineering, where they earned a Master of Business Administration (M.B.A.) degree.

Between 2010 and 2014, they studied at the Calcutta Institute of Engineering and Management, obtaining a Bachelor's Degree in Information Technology.

From 2006 to 2010, they attended Kendriya Vidyalaya and completed high school, specializing in Science & Computer Science.

Lastly, from 1997 to 2006, they attended Lilavatibai Podar High School, but no specific degree or field of study was mentioned for this period.

In addition to their formal education, Dipronil Mondal obtained several certifications, including:

- PRINCE 2 Foundation & Practitioner from the National Skill Development Corporation in June 2017.

- ARIS BPM Tool from QEdge Technologies - India in May 2016.

- Advanced Excel Modelling & VBA from the Indian Institute of Quantitative Finance in March 2015.

- Advanced Consulting from BMGI in February 2015.

- Basic Spanish from INSTITUTO HISPANIA in December 2014.

- Web Based Application using J2EE and Oracle from Micro Pro LLC in July 2013.

- ASP.net from HP in January 2013.

- Autonomous Robotics from BHB Robotics & Embedded System in March 2012.

There are two certifications, ARIS BPM from QEdge Technologies - India and First Line Mangers Program from CORETECH, for which the obtained month and year are not specified.

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Previous companies

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Timeline

  • Customer Experience & Ops Excellence Strategy Consulting @ Xto10x

    February, 2022 - present

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