Gloria Osardu Ph.D. is a seasoned professional in UX research and consumer insights, currently serving as the Senior Director and Global Head of UX Research at Yahoo. With a robust background that includes leadership roles at ServiceNow and Gusto as the Senior Director and Head of Research and Insights, Gloria has also led UX research operations and programs at Amazon Web Services, alongside holding pivotal positions in UX research for Enterprise AI/ML Platforms and Consumer Digital Identity at Capital One. Gloria Osardu holds a Doctor of Philosophy (Ph.D.) in Human Computer Interaction and a Master of Science (MS) in Human-Centered Computing, both from the University of Maryland Baltimore County.
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