Yale University
Derek Cyr is a Unified Communications Technician at Yale University since January 2012, specializing in phone support for over 29,000 users, including students and faculty. Prior experience includes roles as a Helpdesk Technician at Prudential CT Realty, providing SEO services and technical support for more than 1,600 agents, and as a Computer Technician at We Care Computers, focusing on malware removal and customer service. Earlier experience at Canton School District involved installing and configuring Cisco routers and switches. Derek holds a Bachelor's degree in Computer Engineering Technology from Central Connecticut State University.
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