Alfredo Covarrubias Alvarez is an experienced Application Support Engineer currently working at Yalo since November 2020. Previously, Alfredo held the position of Applications Support Engineer L1/L2 at Tata Consultancy Services, providing support for insurance management applications in Puerto Rico and Mexico, and managing tickets through Service Now. Alfredo's background includes software engineering at Tesselar, where responsibilities included SQL reporting for SAP Business One and creating Web Services with C#. Additionally, Alfredo has experience from internships as a Junior Tester at Universidad Autónoma de Guadalajara and as a Business Intelligence Jr. at Instituto Politécnico Nacional. Alfredo holds degrees in Information Technologies and Communications from ITESZ and Instituto Tecnologico de Estudios Superiores de Zamora, completed between 2012 and 2017.
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