Maria Luíza de Lima Paratela is a Growth Operations Specialist at Yalo since September 2022, focusing on data-driven strategies to enhance client growth and operational efficiency. Prior to this role, Maria Luíza worked as a Customer Success Analyst and intern at IBM, where responsibilities included supporting customer success managers and monitoring customer health using CRM tools. Additionally, Maria Luíza gained experience in business development at IL Management Services, conducting client surveys and participating in the sales process. Maria Luíza holds a degree in International Relations and Political Science from Universidade Anhembi Morumbi, completed in 2022.
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