Veronika Chernyshevich

Veronika Chernyshevich currently serves as the Director of Sales and Customer Service at Yandex, beginning in March 2024, where Veronika oversees the largest SaaS service in logistics automation with over 300,000 users and more than 500 million orders delivered annually. Prior to Yandex, Veronika held the same title at Tinkoff from November 2021 to March 2024, where significant achievements included tripling revenue within a year, achieving breakeven for a new product in under a year, and growing the client base fivefold through enhanced customer journey optimization. Veronika also successfully implemented an accounting department that increased turnover by 10% and reduced customer churn by 20%. Earlier in her career, Veronika advanced from Key Account Manager to Head of Sales Operations at МТС Линк from October 2019 to November 2021, where Veronika consistently exceeded sales targets and fostered a data-driven culture. Veronika's academic qualifications include a Juris Doctor in Law, a Master's degree in Economics and Management, and a Bachelor's in Economics and Management from the Belarusian State Economic University.