Buck Redclay

Buck Redclay has extensive experience in customer experience and operations management across various companies. Currently serving as the Director of Customer Experience at YAPI since March 2017, Buck has held multiple roles including Senior Operations Manager, Operations Manager, and Customer Success Manager. Prior experience includes a role as Communications/Website Specialist for The Magpie Salute, where Buck curated content and provided customer care, as well as Senior Care Manager at HomeHero, focused on patient engagement and team performance. Additional positions include Customer Support Operations Manager at Kernel.com, Operations Manager at Hulu overseeing a large tech support team, and early career experience as Assistant Manager/Visual Coordinator at Lucky Brand Jeans. Buck's diverse background highlights a strong commitment to enhancing customer satisfaction and operational efficiency.