Kemal Kucuktasci

Kemal KUCUKTASCI is a Senior System Engineer at Yapı Kredi since March 2006, focusing on software development and the modernization of CA-based service desk and request management systems. Previously, as a Project Engineer at Yapı Kredi, responsibilities included transitioning TDM-based call center systems to IP-based solutions and developing chat and voice desktop applications using Genesys Java SDK. Kemal's career began at Koçbank from March 2001 to September 2006 as a System Analyst, contributing to Genesys-based call center application development and various banking infrastructure projects. Educational qualifications include a Bachelor of Science in Computer Engineering from Trakya University, obtained in 1997.