Melissa Blow

Pro Support Agent at Yardzen

Melissa Blow has worked as a Client Experience Agent at Yardzen since November 2021. Prior to that, they worked at Verizon from April 2015 to October 2021 as a Customer Service Advocate, where they handled incoming calls, provided excellent customer service, managed customer data, handled billing inquiries, and provided technical support and solutions for customers on various operating systems. Melissa was also a top performer in customer experience. Before their time at Verizon, Melissa worked at Gannett | USA TODAY NETWORK from March 2014 to December 2014 as a Technical Customer Service Representative, where they provided technical support and solutions for customers on various operating systems and improved their team's customer satisfaction rating by 20%. Additionally, they worked at H&R Block as a Client Service Professional from December 2013 to March 2014.

Melissa Blow completed their education in a chronological manner. Melissa started their academic journey in 2008 at Greenville Technical College, where they pursued an Associate's degree in Administrative Office Technology and graduated in 2012. Following this, Melissa enrolled in Strayer University in 2016 to further their studies in Accounting. Melissa successfully earned a Bachelor of Science (BS) degree in Accounting in 2022. Currently, Melissa is continuing their educational endeavors at Strayer University, working towards a Master of Science (MS) degree in Accounting.

Links

Previous companies

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Timeline

  • Pro Support Agent

    March 1, 2023 - present

  • Client Experience Agent

    November, 2021

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