Nchini tathiana Claudia

Nchini Tathiana Claudia has a diverse work experience that spans across multiple industries. Nchini tathiana started their career in 2017 as a Customer Service Agent at Cominada, where they handled customer inquiries through various channels and provided necessary information to clients. From December 2019 to May 2021, they worked as a Field Representative at Loving Hearts Foundation and Projects, overseeing the training of community-based resource persons and identifying needy communities and households.

In 2022, Nchini joined the Aspire Institute's Leadership Development Program, where they had access to leadership and professional development resources, including Harvard course materials and seminars with educators. Nchini tathiana completed the program in November 2022.

Simultaneously, they also founded Tohkam (Tell Us About It) in May 2021, a virtual report desk and therapeutic platform aimed at fighting against GBV and promoting mental health awareness. In this role, they led project planning sessions, managed relationships with clients and stakeholders, and monitored project progress.

Most recently, Nchini worked at Yellow Card App, starting as a Customer Support Representative in July 2022. In this role, they delivered exceptional customer service, handling queries from both French and English markets and building strong customer relations. Nchini tathiana also worked as a Junior Analyst in Customer Service and a KYC Analyst, focusing on Know Your Customer procedures.

Overall, Nchini Tathiana Claudia has demonstrated their skills in customer service, project management, and leadership development throughout their career.

Nchini Tathiana Claudia's education history is as follows:

From 2011 to 2013, Nchini attended Government Bilingual High School Ndop and obtained an Advance Level Certificate with a focus on biology and chemistry.

In 2013, Nchini enrolled at the University of Buea and pursued a degree in Zoology/Animal Biology. Nchini tathiana completed their studies in 2015, although the degree obtained is not specified.

In addition to their formal education, Nchini has also obtained several certifications. These include a Diploma in Medical Secretariat from Alison, a Certificate in Coaching for Growth and Success from Udemy, a Certificate in Customer Service Skills Within Healthcare from Alison, a Certificate in Customer Service, Customer Support, and Customer Experience from Udemy, a Certificate in Know Your Customer from Alison - Empower Yourself, a Diploma in Caregiving from Alison - Empower Yourself, a Certificate in Business Email Compromise from Curricula, a Certificate in Social Engineering from Curricula, an Aspire Leaders Program Certificate from Aspire Institute, a Certificate in Incident Response from Curricula, a Certificate in Secure Browsing from Curricula, a Certificate in Information Security from Curricula, and an Introduction to Cyber Security certificate from Curricula.

Furthermore, Nchini has obtained a Certificate in Climate Crisis: Addressing 5 Major Areas For Change from YALI Africa, a Certificate in Customer Service Skills from Alison - Empower Yourself, a Diploma in Implementing Customer Care in Management from Alison - Empower Yourself, an edX Verified Certificate for Exercising Leadership: Foundational Principles from edX, a Certificate in Developing Mentoring and Supporting Youth Leadership from YALI Africa, a Certificate of Effective Communication For a Healthy Outcome from YALI Africa, and they have been recognized as a Global Peace Ambassador by Global Peace Chain.