Alicia Keswani

Alicia Keswani serves as the Director of Customer Success for Enterprise Accounts at Yelp, having progressed through various roles within the company since April 2014, including Associate Director and Senior Manager for Midmarket Accounts. In these positions, Alicia has demonstrated expertise in developing customer success strategies, managing teams to excel in performance metrics, and fostering cross-functional collaboration with internal stakeholders. Prior to Yelp, Alicia held writing and content roles at Motherly, Orlando Union Rescue Mission, Vacation Innovations, Simplebulldog Studio, and Cru, with notable achievements in fundraising and sales. Alicia earned a Bachelor of Arts degree in Psychology from Indiana University Bloomington in 2009.