Tanveer Raval

Tanveer Raval currently serves as Executive Vice President and Head of Customer Experience at YES BANK, overseeing customer experience initiatives across Metro and Urban Branch Banking, Emerging Branch Banking, and various support services on a PAN India basis. Prior experience includes a role as Head of Operations at Tech Mahindra Business Services, leading operations to enhance customer experience and technical support across multiple geographies. Tanveer Raval began the career as a Customer Service Advisor at Vodafone and later progressed to Team Leader at WNS Global Services, managing customer relationship management for British Airways. Educational qualifications include a Bachelor of Science in Physics and Electronics from RD National College, and an Advanced Diploma in Tourism and Travel Industry Management from the University of Mumbai.