Adriana Peneva

Adriana Peneva currently serves as a Consumer Back Office Assistant at Yettel.Bulgaria since September 2020, bringing extensive experience in customer service and sales from previous positions. Prior roles include Senior Support Office Representative at MAX Ltd., where responsibilities encompassed managing workflow in the Customer Contact Center, monitoring customer contracts, and ensuring timely processing of online shop requests. Adriana also held roles as a Back Office Representative and Sales Representative at MAX Ltd., focusing on customer documentation and client relationship management. Earlier experience includes working as a Sales Representative at Germanos, a Telemarketing Operator with Adecco Group, and a Junior Consultant at TechnoLogica. Adriana holds a Master’s degree in Economy of Trade from the University of National and World Economy.