Slaveya Cholakova

Slaveya Cholakova's work experience includes serving as the Head of CRM Section at Yettel.Bulgaria since April 2021. In this role, they translate company objectives into actionable strategies and leads the development of campaigns for X-sell, Up-sell, anti-churn, acquisition, retention, engagement, and information campaigns. Slaveya also oversees the planning and execution of campaigns, improves analytics behind campaigns, and manages and motivates a team. Prior to this, they worked as a Customer Lifecycle Specialist at Yettel.Bulgaria from November 2017 to April 2021. Before joining Yettel.Bulgaria, they were a Marketing Specialist at Provident Financial Bulgaria from March 2016 to November 2017.

Slaveya Cholakova has an extensive education history. Slaveya started their academic journey in 2006 and completed their Bachelor's degree in History and Political Science from Sofia University St. Kliment Ohridski in 2010. Slaveya then pursued further studies and obtained their Master's degree in International Relations and Affairs from the same university between 2010 and 2012. Showing a strong interest in political science, Slaveya Cholakova continued their education and completed their Doctor of Philosophy (PhD) in Political Science and Government from Sofia University St. Kliment Ohridski between 2013 and 2017.