Vangel Vangelov

Head Of Customer Service at Yettel.Bulgaria

Vangel Vangelov has a work experience spanning several years in various roles within the customer service industry. Vangel most recently worked at Yettel.Bulgaria as the Head of Customer Service since April 2022. Prior to that, they were a Call Centre Team Leader for Corporate customers at Telenor Bulgaria from April 2011 to March 2022. Vangel also gained experience at Cosmo Bulgaria Mobile, where they worked as a CC Representative for Outbound calls from May 2009 to April 2011, and as a CC Representative for Pre&Post paid customers from March 2007 to May 2009.

Vangel Vangelov pursued their education in a systematic manner, starting with their Bachelor's degree in Political Science from Plovdiv University "Paisii Hilendarski" from 2002 to 2006. After completing their undergraduate studies, they went on to acquire a Master's degree in Marketing from the University of National and World Economy between 2009 and 2011.

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Timeline

  • Head Of Customer Service

    April, 2022 - present