Vesselina Danailova

Customer Centricity Director at Yettel.Bulgaria

Vesselina Danailova has extensive work experience in various roles and companies. Vesselina started their career at Bulgartabac in 2002, where they worked as an Economist in the Foreign Investments Department and later as an Economics Expert in the Restructuring and Privatization Department. In these roles, they played a crucial role in optimizing assets and operations, supporting consultants, and executing tenders for the sale of company assets.

In 2006, they joined Cosmo Bulgaria Mobile as Head of the Reporting Section and later became the Value Administration Manager in the Sales Division. During their time at Cosmo Bulgaria Mobile, they demonstrated strong skills in sales and administration.

In 2014, Vesselina joined Yettel.Bulgaria, where they held various leadership roles. Vesselina initially served as the Planning and Reporting Manager before becoming the Insights and Reporting Manager, where they oversaw market insights, analytics, and reporting for the commercial organization. Vesselina'sresponsibilities included ensuring efficient and accurate data capture, building customer insights, and keeping the organization informed about developments in the analytics field. Most recently, they held the position of Customer Value Management Director and currently serves as the Customer Centricity Director.

Overall, Vesselina Danailova has a diverse background in economics, sales, reporting, and customer-centric roles, showcasing their versatility and expertise in these areas.

Vesselina Danailova's education history begins with their attendance at the American College of Sofia from 1992 to 1997. Vesselina then went on to obtain a Bachelor of Arts (BA) degree in Applied Economics and Business Administration from the American University in Bulgaria, with their studies spanning from 1997 to 2002. Following this, they attended The London School of Economics and Political Science (LSE) in 2005, where they focused on Industrial Organization and Competition Policy. In 2011, Vesselina pursued a Master of Business Administration (M.B.A.) degree at the American University in Bulgaria, completing their studies in 2012.

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