Doha Nouaily

Head of Customer Success at YMO

Doha Nouaily has a diverse work experience spanning various industries and roles. In 2011, they worked as a Secretary at the Consulat Général du Maroc. From 2013 to 2014, they were an all-round employee at Foody's. In 2015, they served as a Recruitment Officer at GROUPE STUDIEL, responsible for defining human resource needs, finding suitable candidates, and analyzing applications. In 2016, they worked as a Project Manager in Marketing and Communication at Mooky Skills, followed by a role as Right Hand to the Founder at Moi Stagiaire, where they contributed to HR processes and communication strategies. Doha then became an Angel Guardian/Head of Customer Success at L'École du Recrutement from 2017 to 2019. Doha then joined Doctolib as an Account Manager from October 2019 to March 2020. Doha briefly worked as Head of Customer Success at Leah - Solution de télémédecine from April to June 2020 before joining myBrain Technologies as Head of Customer Success from September 2020 to February 2023. Doha is currently working as the Head of Customer Success at YMO.

Doha Nouaily has a diverse education history. In 2007, they completed their Baccalauréat scientifique at Lycée Richelieu, followed by pursuing a License in Economy and Management at UVSQ Université de Versailles Saint-Quentin-en-Yvelines from 2011 to 2015. In 2014, they attended the Ipesup school for a preparatory class focused on Marketing, Communication, and Advertising. Doha then returned to UVSQ in 2015 to complete their M1 in Management. In 2017, they enrolled in L'École du Recrutement and obtained a certification (LEDR pro) in Recruitment. That same year, they also started their M2 in Management of Organizational Communication at UVSQ.

Additionally, Doha Nouaily has obtained two certifications outside of their formal education. In 2019, they received a certification in Sales from MyBizDev and another certification in E-commerce and Entrepreneurship from Goldup.

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Previous companies

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Timeline

  • Head of Customer Success

    February, 2023 - present