Chelsy Ross

Research Operations Lead at Yoco

Chelsy Ross has a diverse work experience spanning various industries. Chelsy currently works at Yoco as a Research Operations Lead, where they have been since January 2021. Prior to this role, they worked as a Customer Insights Researcher at Yoco from January 2020 to December 2020. Chelsy also briefly served as a Customer Onboarding Administrator at Yoco in December 2019.

Before joining Yoco, Chelsy worked at Engage Education as an Education Consultant for a short period in September 2019. Prior to that, they were a Recruitment Consultant at PeopleSolved from February 2018 to August 2019. PeopleSolved is a specialist recruitment consultancy, and Chelsy was responsible for delivering talent in information technology, telecommunications, engineering, and finance on a permanent, contract, and temporary basis.

Chelsy's earlier work experience includes roles as a Recruitment Consultant at Communicate Recruitment from July 2017 to January 2018, and as a Customer Service Host at Digital Outsource Services (Pty) Ltd from February 2016 to June 2017. At Digital Outsource Services, they provided customer service across various platforms and demonstrated efficiency and analytical skills in handling customer queries.

Chelsy also had an internship experience as a Buyer's Assistant Intern for @home Décor division at TFG (The Foschini Group) from March 2015 to November 2015. Additionally, Chelsy interned in the HR Department at International Trimmings and Labels from April 2014 to June 2014, where they gained experience in HR administration and labor relations. Before their internship at International Trimmings and Labels, they interned as a Human Resources Intern at Road Accident Fund from November 2013 to January 2014, where they worked closely with the HR Manager.

Chelsy Ross completed their Matric degree at Camps Bay High School from 2007 to 2011. Chelsy then pursued a ND in Human Resources Management at Cape Peninsula University of Technology from 2012 to 2014.

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Previous companies

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Timeline

  • Research Operations Lead

    January, 2021 - present

  • Customer Insights Researcher

    January, 2020

  • Customer Onboarding Administrator

    December, 2019

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