Asmaa Muhammed

Customer Experience Team Leader at Yodawy

Asmaa Muhammed is a experienced professional currently working as a Customer Experience Team Leader at Yodawy. Asmaa manages a team of pharmacists responsible for enrolling and retaining chronic patients in the Chronic Care Program. Asmaa is also responsible for writing scripts tailored to the insured audience and effectively responding to their concerns. Prior to their current role, Asmaa worked as a Hospital Pharmacist at National Hepatology & Tropical Medicine Research Institute, where Asmaa reviewed drug orders and monitored therapeutic doses. As a Community Pharmacist at El Kholy Pharmacy, Asmaa dispensed medications and reviewed prescriptions for accuracy. Asmaa holds a Bachelor of Pharmacy degree from Cairo University.

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Timeline

  • Customer Experience Team Leader

    April 1, 2023 - present

  • Order management supervisor

    November, 2019