Portia Dominguez

Portia Dominguez, currently serving as Customer Support Lead for Global Publishing at Yodo1 Games since December 2013, has extensive experience in community support, bug reporting, and user experience quality assurance. Prior to this role, Portia worked as a Technical Support Engineer at Convergys, providing technical support for various Windows operating systems and Microsoft Office. Portia also held the position of QA - Client Test Lead at Walkin, where collaboration with a team in Shanghai was key despite challenges related to language and remote work. Earlier in Portia's career, experience as a Project Manager at Red Rocket Games involved overseeing project schedules and resource allocation, including responsibilities as Assistant Producer for client games.