Ueliton Silva Santos

Training Analyst / Onboarding - Gestão CXM at YOOGA

Ueliton Silva Santos is a Training Analyst at Yooga, focusing on developing strategic training and onboarding strategies that align with customer and company needs. Currently a Lean Six Sigma Strategy Consultant at New Horizon Advice, Ueliton specializes in process analysis and Lean Six Sigma principles to enhance business efficiency. Previous experience includes roles such as Senior Specialist in Continuous Improvement and Innovation at Sollo Brasil, where Ueliton concentrated on Customer Success and Experience, and Analyst of Projects and Processes at Lucvel Veiculos, managing customer service and promoting agile practices. Ueliton also served as a Customer Success Specialist at Embratel, with a focus on B2B and B2C customer care. Ueliton holds a degree in Human Resource Management and is pursuing a Bachelor's degree in Administration from Anhanguera Educacional.

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