Oceana Dance

Oceana Dance has extensive experience in customer care and operations, currently serving as Global Head of Continuous Improvement and Global Head of Customer Care Operations at YOOX NET-A-PORTER since April 2015. Prior roles at YOOX NET-A-PORTER include Head Of Customer Care - UK and Third Party Relationship Manager. Oceana’s career began at Hobbs London from July 2010 to January 2015, progressing through various positions including Store Manager and Deputy Manager, showcasing strong leadership and management skills in retail settings.