Emma Brooks

Salesforce Adoption And Continuous Improvement Lead at Yorkshire Housing

Emma Brooks is a seasoned professional in the field of business analysis and project management, currently serving as the Salesforce Adoption and Continuous Improvement Lead at Yorkshire Housing since June 2023. Prior to this role, Emma dedicated over 13 years at WDH, where responsibilities included the development of customer experience management strategies as a Senior Business Analyst and leadership positions focused on digital transformation. Emma's earlier career included various roles at Marks and Spencer, ranging from Commercial Manager to OneCALL Manager. Emma holds a Bachelor's degree in International Business from The University of Salford and a Master's degree in Strategic Leadership and Management from Sheffield Hallam University.

Location

Leeds, United Kingdom

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Yorkshire Housing

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Yorkshire Housing's vision is to make it possible for you to have a place you’re proud to call home. They aim to provide homes and communities where their customers are proud to live. They’re a landlord who cares and wants people to thrive. So, they offer tailored services and additional support for those customers who need this. They also provide a range of services so that people can live independently.


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Employees

501-1,000

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