Ryan Jason Calderon

Ryan Jason Calderon currently serves as a Customer Service Operations Manager in a self-employed capacity, focusing on managing escalated customer queries, editing Shopify orders, updating shipping details, and overseeing a customer service team. Previously, Ryan held roles such as Customer Support Specialist and Customer Success Operations Specialist at Yotpo, providing support to Customer Success Managers and engaging with customer inquiries through various CRM tools. Prior experience includes serving as a Customer Service Team Manager at SYKES Philippines and Customer Service Representative at both SYKES Philippines and ePerformax Contact Centers & BPO. Ryan has a background in Computer Science from the University of San Carlos, where studies were completed between 2015 and 2017.