Vikas Jain

Vikas Jain possesses a wealth of experience in the IT and telecommunications sectors, currently serving as AGM of Customer Services Assurance & Operations at Yotta Data Services Private Limited since November 2022. Previous roles include Project Management Professional at BT, where project management and vendor relations were emphasized, and Program Manager at Bharti Airtel Limited, specializing in IT and telecom infrastructure, cloud services, and customer service enhancement over two decades. Additional experience includes network management at PRIMENET GLOBAL LIMITED and customer service consulting at Compcare Systems Pvt Ltd. Vikas holds a Bachelor of Technology in Electronics and Communications Engineering from Janardan Rai Nagar Rajasthan Vidyapeeth University, a postgraduate degree in Business Administration from Symbiosis Institute of Management Studies, and a diploma in Electronics and Telecommunication from Mahatama Gandhi Polytechnic Hathras.