Justin Voellmann

Justin Voellmann is a seasoned professional in customer success and account management with a diverse background across multiple industries. Currently serving as VP of Customer Success at Yottaa and a Customer Success Coach at Sales Impact Academy, Justin has demonstrated a strong commitment to enhancing customer experiences and achieving high performance, as evidenced by a significant NPS score at Sales Impact Academy. Previous roles include Director of Customer Success at Miva, where responsibilities encompassed onboarding, adoption, renewals, and customer experience operations, and various positions at HubSpot that led to notable retention achievements. Justin's experience also includes project management and e-commerce strategy development at Staples and Puma, highlighting a versatile skill set in driving growth and operational efficiency. A graduate of the University of New Hampshire with a B.S. in Business Administration, Justin continues to impact the customer success domain positively.